Notice regarding New Year's holiday closures, facility reservations, inquiries, etc.

●The Bunka Kaikan and Green Hall will be closed on the following dates during the year-end and New Year holidays.
December 29, 2024 (Sunday) - January 3, 2025 (Friday)
*You cannot enter the facility.
In addition, all reception, guidance, and ticket sales operations, including answering the phone, will be suspended.

●Facility Reservation Deadline and Usage Date Change Deadline
[Normal time]
(A) Large Hall ・・・・・・・・・・・・・・・・ One month before the date of use
(B) Small Hall/Large Conference Room
　　　1st floor hall, 2nd floor hall, 601 conference room: Until 10 days before the date of use
(C) Rooms other than the above: 3 days before the date of use

If the above deadline falls on a year-end/New Year holiday, the deadline will be moved forward by that number of days.

●About tentative reservation deadline
[Normal time] Up to 5 days after the date of provisional reservation
If the temporary reservation deadline overlaps with the year-end and New Year holidays, the deadline will be extended by that number of days.

●Reservation cancellation refund (50% refund) deadline
[Normal time]
(D) Large Hall ・・・・・・・・・・・・・・・・ 6 months before the date of use
(E) Small Hall/Large Conference Room
Hall on 1st floor, Hall on 2nd floor, Meeting room 601: Up to XNUMX months before the date of use
(F) Rooms other than the above: XNUMX days prior to the date of use

Refunds will be accepted within the normal deadline.
However, reservations that will be refunded during the closed period will be extended until January 1th.

*If the refund amount exceeds 100,000 yen, please contact us in advance so that we can prepare the refund amount. (Because of the year-end and New Year holidays, please contact us as soon as possible.)

● For details on various deadlines for the year-end and New Year holidays here.

●The application period for the January 2025 lottery will be from Thursday, January 16th to Monday, January 20th.
*For details on how to apply for the lottery, please visit the city website or contact the reception desk.

●The facility cannot be used during the following period due to regular maintenance.
Reception (facility reservations, ticket sales) is open from XNUMX:XNUMX a.m. to XNUMX:XNUMX p.m.
[Cultural Center] December 27th (Fri) - 28th (Sat), 2024 *Facility reservations and ticket sales
[Green Hall] Saturday, December 28, 2024 *Facility reservations only

●During the year-end and New Year holidays, we may take some time to respond to inquiries made via our website.
　■Responses to inquiries received between Sunday, December 29, 2024 and Friday, January 3, 2025 will be sent from Monday, January 6 onwards.

　We apologize for any inconvenience caused and thank you for your understanding in advance.

　Itabashi Ward Cultural Center, Green Hall